Where can I download the app?

Follow

Comments

5 comments

  • Avatar
    Carlos Rodriguez Coronado

    It states that the North American app is available in south america. I have bought the MEMOBIRD printer and when I tried to download the app from the Colombia App Store it says that is only available in the USA App Store.

     

    When will this app be available in the Colombia App Store?

  • Avatar
    Fenny Prastiyo

    Hi Carlos,

    We really apologize for that. Originally, MyMemobird app is available in South America. But recently, due to our shipping limitation in North America only, it caused many misunderstanding among our customers. Hence, we decided to stop the access to avoid more misunderstanding with our customers. But if you already have the North American version Memobird, please contact our support. We'll try what we can do to help you get the app.

    Sincerely,

    Fenny

    Memobird North America Support

  • Avatar
    Pepemarga90

    hello, 

    i have just bought a memobird from aliexpress and when it was finally in my country and in my home (Chile-South america) i notice that it doesnt have any app in my store, the hardware is from china, so i investigate that there's a chinese app and a usa app. i have an iphone, but i cant download it, because you dont have that app in chile or any other country. how can i make it work ??? 
    please help me 

  • Avatar
    Andy Scheibi

    hello,

    i have the same problem. Only the Country is different. Thers no memobird app in austria.

    So thanks for help...

  • Avatar
    Fenny Prastiyo

    If you have the North American version Memobird, please contact our support. We'll do what we can to help you get the app.

     

    If you have the Chinese version Memobird, please contact Memobird China support for help.

    Memobird China Support
    Official Site: http://www.memobird.shop
    Support Email: ydhz@intretech.com
    Phone: +86 4008-613-222
    Monday to Friday (8:00 to 17:30 China time)

     

    Sincerely,

    Fenny

    Memobird North America Support

Please sign in to leave a comment.