first time binding

first time binding

Hi!  I purchased a G2 from the website and on trying to set it up I couldn't get it to bind.  I followed the instructions on cloud printing (my wifi is 2.4g and properly sending and receiving data) but when I get to the screen where I put in my password it won't let me proceed.  When it displays the detected wi-fi network it displays a chinese character.  I downloaded the app through the official google play store so I'm not sure what else may be the cause.   Any help would be appreciated.