Memobird Zendesk Support Portal - Discontinued?

Memobird Zendesk Support Portal - Discontinued?

Fenny Ang,

May I ask why users registered with Memobird's Zendesk Support Portal were not notified of the shutdown of that portal? I would have liked to have saved my content posted there in advance.

If that support portal is archived, I would like to know of its existence so I may retrieve my content.

Please advise.