not connecting to cloud server AGAIN!

not connecting to cloud server AGAIN!

Again, the printer is not connecting to cloud server as of September 1, 2020.
Without cloud connection all the settings features, like printing intensity on all other settings, do not work because they require cloud connection.
So even when I switch to local mode, I can't control anything, which makes it useless without cloud connection.
Why do I have to depend on your server to control settings on the printer I purchased?
If your could server is not working, again and again, it makes it useless product I can't use as advertised.
Please provide intructions how to return it for a refund.