To make sure that Memobird will be compatible with your Wi-Fi, please configure your router first, and then enable the 2.4Ghz band. Below I will show you how to do that.
You need to log in to your Wi-Fi router setup. If you haven't changed your default username and password for your Wi-Fi router, here's the login information for some router brands. If you have other router brands, please search on the internet its login information.
Default IP address(Login)
|Default Username||Default Password|
|Linksys||http://192.168.1.1||leave it blank||admin|
|TP-Link||http://192.168.0.1 or http://tplinklogin.net||admin||admin|
|Other brands||Search on the internet||Search on the internet||Search on the internet|
Then, configure the setup as shown below.
RADIO MODE: Set to B, G, B/G/N mixed or B/G mixed. N-Only is not compatible with Memobird.
BANDWIDTH: Set to 20 or 20/40 Mhz.
SECURITY/PASSCODES: Set to WPA or WPA2 with a recommended 10-character password.
MAC FILTERING: Set to be disabled
DNS: Primary DNS should be 188.8.131.52
After setting up these settings, you have successfully configured your router.
After you logged in to your router setup, you'll see 2 frequency bands, then, you can enable the 2.4Ghz band.
Once you're connected to the 2.4Ghz network, then you can proceed with setting up your Memobird with this Wi-Fi network.