How to refill a paper roll? What's paper size?
The thermal paper width: 2 1/4 inches

Please make sure you use thermal paper, NOT standard receipt paper roll. Memobird uses thermal printing technology. Instead of using ink, Memobird uses heat to print messages. Therefore, all you need to do is just refill the paper.
We recommend that you buy paper rolls at our official store because our paper rolls are BPA-free and do not contain any toxic chemicals and have been tested for safety.
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How to know if Memobird is out of paper?
When Memobird is out of paper, the light on the button will be flashing red. When Memobird is almost out of paper, there will be a red⁄blue mark on the paper. So, you’ll know that it’s time to prepare a new paper roll.
Where can I buy paper rolls?
We recommend you to buy paper rolls at our official stores because our paper rolls do not contain any toxic chemicals(BPA-free) and have been tested for safety. Memobird uses the same paper as Cubinote Home. So, you can buy Cubinote Home paper for ...
MEMOBIRD G2 North American Ver. Specifications
Power Consumption ≤ 10W Power Supply Input: 100-240V; Output: 5V/2A Size 114(L) x 89(W) x 64(H) mm Weight 151g (Not include paper roll inside the device) Phone compatibility iOS 8 or newer, Android 5.0 or newer Operating Temperature ...
The paper has spooled out but there is no content
If the paper is printed out but there's no content, reverse your paper position to the right position as shown below.
Cubinote Home Specifications
Size 114(L) x 89(W) x 64(H) mm Weight 151g (Not include paper roll inside the device) Compatibility iOS 10 or later; Android 5.0 or later Connectivity Wi-Fi 2.4Ghz Printing Method Direct thermal printing. Black and white (no color) Printing Mode ...