Wi-Fi configuration stops and fails at Step 2: Connect to Memobird

Wi-Fi configuration stops and fails at Step 2: Connect to Memobird

This issue happens on some Android devices with high OS version(Android 8.0 or higher). To complete the setup, please follow the instruction below.
  1. Turn off your phone's internet data, enable the Location Service(GPS), and connect to your Wi-Fi network
  2. After you pass Step 1 and it's connecting to Memobird in Step 2, without exiting from Memobird app, please go to your Wi-Fi setting
  3. Manually connect to a Wi-Fi named “Memobird-xxxx”
  4. Switch back to Memobird app, and then the setup process will continue. Please wait until all the steps are completed
  5. Go to your phone's Wi-Fi setting and connect to your Wi-Fi network again