If you don't get good printing quality, there are several ways you can do to enhance the printing quality.
STEP 1: Try to change the paper roll.
STEP 2: Wipe the printing head to clean it.
STEP 3: Enhance the print density.
If you still don't get good printing quality, please contact our support team at email@example.com and provide the following information:
1. The photo of the poorly printed note
2. What you have done to get a better printing quality
Our support team will help you to fix this issue or assist you to get a replacement.